Services
These are some of the services I offer. They are not exhaustive, so please do ask if there are other tasks which you require help with.
To accompany many administration roles listed below I also specialise in Qualification & Course review development. The entails working with Training Providers and their chosen Awarding Body to review and/or develop courses and (UK) qualifications.
Prices
- £25 per hour. Retainer and one-off contracts available.
- £250 daily rate – Qualification review & development

Personal Assistance
• Diary / Calendar management
• Meeting & Event arrangements
• Email management
• Travel arrangements
• Audio transcription
• Expenses
• Client & supplier communication
• Gift sourcing

Administration
• Email management
• Meeting & Event arrangements
• Customer service &
communications
• CRM management
• Invoicing and chasing payment
• Spreadsheet creation & updating
• PowerPoint presentation
development
• Research
• Filing
• Proofreading
• Minute taking
• Website updates
• Helping with website population
• Social media posting
• Manage junior administrators
• Expenses

Project Support
• Budget Management
• Compliance with project
standards & processes
• Production & maintenance
of project plans
• Development & implementation
of procedures
• Monitoring project schedules
• Risk and issue management
• Development & maintenance
of project filing & records
• Co-ordination and preparation
of progress reports
• Liaison with key stakeholders
• Logging, management, & analysis
of information.

Project Management
• Project planning
• Staff management
• Stakeholder engagement
management
• Monitoring & day-to-day
management of projects
• Executive reporting
• Quality management
• Risk analysis
• Compliance
• Budget management
• Time management

Qualification & Training Development
• Qualification review
• Qualification development
• Course review
• Course development
• Manage awarding body centre
applications
• Liaise with awarding bodies
• Manage compliance
(with regulatory arrangements)

Website Population
• Adding content
• Adding images
• Creating spreadsheets for upload
• Uploading shopping carts
• General upkeep
My Process
1 – Client. Consider those tasks which do not have to be
completed by you personally.
2 – Client. Schedule a brief, complimentary, no-obligation
call with me.
3 – Collaborative. Determine which tasks you can offload
4 – Collaborative. Agree the number of hours required
per week/month.
5 – Client. Sign So Help Me contract.
6 – Paula. Sign a confidentiality agreement (if requested).
7 – Client. Provide the information/details required to carry out the requested tasks.
8 – Collaborative. Communicate regularly.
9 – Client. Relax in the knowledge your tasks are in reliable hands.
Get In Touch
Please complete the details below and I will get back to you as soon as possible.