Services

These are some of the services I offer. They are not exhaustive, so please do ask if there are other tasks which you require help with.

To accompany many administration roles listed below I also specialise in Qualification & Course review development. The entails working with Training Providers and their chosen Awarding Body to review and/or develop courses and (UK) qualifications.

Prices

  • £25 per hour.  Retainer and one-off contracts available.
  • £250 daily rate – Qualification review & development

Personal Assistance

• Diary / Calendar management
• Meeting & Event arrangements
• Email management
• Travel arrangements
• Audio transcription
• Expenses
• Client & supplier communication
• Gift sourcing

Administration

• Email management
• Meeting & Event arrangements
• Customer service &
   communications
• CRM management
• Invoicing and chasing payment
• Spreadsheet creation & updating
• PowerPoint presentation
   development
• Research
• Filing
• Proofreading
• Minute taking
• Website updates
• Helping with website population
• Social media posting
• Manage junior administrators
• Expenses

Project Support

• Budget Management
• Compliance with project
   standards & processes
• Production & maintenance
   of project plans
• Development & implementation
   of procedures
• Monitoring project schedules
• Risk and issue management
• Development & maintenance
   of project filing & records
• Co-ordination and preparation
   of progress reports
• Liaison with key stakeholders
• Logging, management, & analysis
   of information.

Project Management

• Project planning
• Staff management
• Stakeholder engagement
   management
• Monitoring & day-to-day
   management of projects
• Executive reporting
• Quality management
• Risk analysis
• Compliance
• Budget management
• Time management

Qualification & Training Development

• Qualification review
• Qualification development
• Course review
• Course development
• Manage awarding body centre
   applications
• Liaise with awarding bodies
• Manage compliance
   (with regulatory arrangements)

Website Population

• Adding content
• Adding images
• Creating spreadsheets for upload
• Uploading shopping carts
• General upkeep

My Process

1 – Client. Consider those tasks which do not have to be
completed by you personally.
2 – Client. Schedule a brief, complimentary, no-obligation
call with me.
3 – Collaborative. Determine which tasks you can offload
4 – Collaborative. Agree the number of hours required
per week/month.
5 – Client. Sign So Help Me contract.
6 – Paula. Sign a confidentiality agreement (if requested).
7 – Client. Provide the information/details required to carry out the requested tasks.
8 – Collaborative. Communicate regularly.
9 – Client. Relax in the knowledge your tasks are in reliable hands.

Get In Touch

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